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By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the ...
Harvard Business School’s legendary case studies, distilled into podcast form.
For the past two decades, trust has been touted as the all-powerful lubricant that keeps the economic wheels turning and greases the right connections—all to our collective benefit. Popular ...
Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons—the “reward circuit”—light up as people respond to everything from a ...
Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential ...
The mentor-mentee relationship is a tango between a junior person and a more senior one; just as in dance, coordination and orchestration between parties is necessary for grace and success. While ...
Robert Cialdini, considered the leading social scientist in the field of influence, was initially drawn to the topic because he saw how easily people could step over an ethical line into ...
Karim Lakhani is a professor at Harvard Business School who specializes in workplace technology and particularly AI. He’s done pioneering work in identifying how digital transformation has ...
Twenty years ago, the authors started studying job crafting — the act of altering your job to make it more meaningful. Since then, they’ve identified different forms this concept can take ...
It’s no surprise that trust is at the core of high-performing teams. But conversations about cultivating trust at work often focus on the relationship between managers and employees. As ...
While change has always been difficult, we have now entered an area in which it is continuous rather than episodic. Employees are tired and morale, productivity, and innovation all suffer as a ...
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