Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Customer Relationship Management is the stuff of which future “Dilbert” strips are made. Of considerably more use is Julie Olley’s How to Deliver Excellent Customer Service: A Step-by-Step Guide for ...

Such business transformation prioritizes customers’ needs and wants and an intentional focus on customer relationship management (CRM). CRM is defined as a cross-functional strategic process utilized ...

Without integration of back office systems, having a “portfolio” view of a customer, one which supplies in real-time all of the information on a given customer’s policies, is impossible.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Global customer relationship management market was valued at USD 52.2 billion in 2021 and it is expected to reach a value of USD 125.8 billion by 2028, at a CAGR of 13.4% over the forecast period ...

Customer Master Data Management (CMDM) is about collecting and maintaining accurate customer information across an organization. This data often includes names, addresses, contact details ...

TELECOMMUNICATION company InfiniVAN Inc., in collaboration with the University of the Philippines National Engineering Center ...