The waiting room was packed, because Kenmore has inexplicably scheduled all of its flights to go at the same time. But there is a balcony with chairs that had a couple seats available so we went out ...

This sucks, and it is even in place for international-to-international connections. The US is one of the only places that makes life this miserable for these types of connections. You must enter the ...

Aeromexico has found its place as THE Mexico City airline. In a place where slots can’t be found, as we all know by now, Aeromexico gives Delta and its passengers a huge opportunity to get to Mexico ...

Alaska’s lobby area is under construction, so there are only counters alongside the window. The narrow corridor was overwhelmed by people. Since we didn’t need a counter, we just kept walking until we ...

There is no LUV for Southwest Airlines management this week as activist investor Elliott has taken more than a 10 percent stake in the airline and wants to fire Chairman Gary Kelly and CEO Bob Jordan.

The news that activist investor Elliott has taken a greater than 10 percent stake in Southwest Airlines has been the talk of the town this week. The more discussions I’ve had with people about this — ...

It is apparently regulatory week here on Cranky, and I’m going to spill into next week with another two-parter, this time looking at the situation at Tokyo’s Haneda Airport. Delta has been struggling ...

Breeze Aviation Group, Inc., dba Breeze Airways is David Neeleman’s latest airline, flying for almost three years now. As a private company, Breeze doesn’t file SEC financials, but as a US commercial ...

American has decided that the way it sells travel through third parties and to companies in general is broken, and it has launched a risky effort to completely remake the space. If this works, Delta ...

Thanks to Southwest’s elimination of its differentiators, both United CEO Scott Kirby and Delta President Glen Hauenstein said last week that in competitive markets, Southwest’s customers are up for ...

My name is Brett Snyder, and I am the President and Chief Airline Dork of Cranky Flier LLC. I’ve had the airline bug since I was young. I never wanted to fly… I just loved the complexity of the ...