Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a surge ...

NEW YORK, Feb. 04, 2025 (GLOBE NEWSWIRE) -- [TL;DR] Verizon bolsters its perk portfolio with the addition of Google One AI Premium at exclusive value for myPlan and myHome customers at an ...

Verizon introduces an expanded AI strategy built for hyperscalers, cloud providers and global enterprises. Verizon AI Connect is a strategy and suite of products and solutions designed to manage ...

Verizon first started deploying the new AI features in July 2024, ramping them up to full scale in January. Sales through its 28,000-person service team are up nearly 40% since their deployment ...