WhatsApp has introduced new features to enhance business interactions, including user-controlled message opt-ins, blocking, and reporting tools. Businesses can now use paid broadcast messages with ...

Meta is refining how businesses engage with customers on WhatsApp, introducing a set of new tools and safeguards aimed at balancing user experience with business communication. With over two ...

SAO PAULO (Reuters) -Meta launched its first AI-driven ad targeting program for businesses on WhatsApp, as it tries to wring revenue out of the popular chat service, the company announced on Thursday ...

SINGAPORE, SINGAPORE / ACCESSWIRE / May 23, 2024 / YCloud , a leading service provider specializing in leveraging WhatsApp for business, announces the enhancement of its marketing, sales, and ...

While these AI tools can efficiently handle routine queries by accessing information from the business's profile, product catalog, and policies, they struggle with complex or unusual customer issues.

WhatsApp is evolving from a simple messaging platform into a more intelligent and efficient communication tool. Thanks to the ...

These tools are now rolling out in the WhatsApp beta version, and are currently available to select Android beta testers.

Meta has been ramping up efforts to earn money off WhatsApp, its biggest app in terms of daily users. Despite the service's popularity and its eye-popping $22 billion acquisition price tag in 2014 ...