The company is laying the foundations to make Starbucks “once again the gold standard in customer service” and is planning to revamp its loyalty program next year, CEO Brian Niccol said.

Starbucks shares rose about five per cent before the bell on Wednesday as the coffee chain’s strong quarterly sales signaled ...

Built primarily in urban centers, airports, and hospitals, these stores were designed to maximize convenience—no cash ...

SBUX's third-quarter fiscal 2025 results reflect progress in menu innovation, store experience and customer engagement amid ...

In the midst of a headline-grabbing turnaround effort, the coffee boss insisted that things are moving faster than expected.

The coffee chain is piloting a new store design, simplifying its menu, and trying other tactics to bring back customers.

Starbucks reported declining US sales for a sixth straight quarter and is introducing protein drinks, faster service, and ...

Starbucks is shutting down its prototype of pick-up only stores after six years because they no longer fit into the overall ...

Starbucks reported that same-store sales fell for a sixth straight quarter as CEO Brian Niccol tries to implement a ...

International sales were flat, but China delivered a 2% gain in comparable sales as a 6% jump in transaction volume offset a ...

Mr. Niccol on Tuesday laid out plans to upgrade the esthetic design of stores, including a lower cost “coffee house of the ...

Starbucks shares rose over 4% before the bell on Wednesday as the coffee chain's quarterly strong sales beat signaled that ...